Privacy & Legal

These terms are the agreement between you and TruLS when you use truls.app. By creating an account or using TruLS, you agree to them, to our Trust & Safety standards, and to the Privacy Policy below. We've written them in plain language on purpose. If you don't agree, please don't use TruLS.

• You must be at least 18, or the age of adulthood where you live if that's older.
• You must be a real person, and your profile must describe you truthfully. A couple or group can share one profile only if every partner on it agrees.
• One account per person. You can't join if we've removed you from TruLS before.
• We're opening area by area, so new members pick the state they live in when they join.

We may ask you to confirm your age at any time, and we can put your account on hold until you do.

Keep your login private and don't share your account. You're responsible for what happens on it. If you think someone else has used it, tell us right away. Memberships are personal and can't be sold or transferred.

Everyone on TruLS follows our Trust & Safety standards. In short, you may not:

• Harass, threaten or bully anyone, including over their sexual orientation, gender or relationship style.
• Post or send anything involving someone under 18, ever.
• Share intimate photos or videos of anyone without their consent, or anything made to look like a real person without their consent.
• Pretend to be someone else, or post photos that aren't you or your partners.
• Offer or ask for sex in exchange for money or anything of value, or advertise paid services.
• Spam, scam, sell things, or recruit members for other sites without our permission.
• Use TruLS for anything illegal where you or the other person live.

You own the photos, posts and messages you share. To run TruLS, you give us permission to store them and show them to the audience you choose (for example, friends only), and to make small technical copies, like resized photos that load faster. We don't use your content for anything else, and we don't sell it.

When you delete something, it's removed from TruLS. Copies can stay in our backups for a short time before they're cleared, and things you sent to other people, like messages in a chat room, may stay visible to them under a deleted account.

By posting, you confirm that you have the right to share it, and that everyone shown is 18 or older and agreed to it being shared on TruLS.

If an intimate photo or video of you is on TruLS without your consent, including a fake or AI-made one, you can ask us to remove it. You don't need a TruLS account. We remove valid requests within 48 hours, and we also look for and remove copies of the same picture.

Email us with “Take It Down” in the subject line, and include:

1. 1Your name, typed at the end of the email as your signature (or the name of the person you're helping, if you're acting for them).
2. 2Where the picture is: a link to the profile, post or photo, or enough detail for us to find it (the member's name, and what the picture shows).
3. 3A short statement that you believe, in good faith, it was shared without your consent.
4. 4How to reach you: your email address, and a phone number if you'd like.

Members can also tap Report on the picture and choose “Non-consensual content”. Our team treats those reports as the most urgent. Whoever is reported is never told who reported them.

If a photo of you that isn't intimate was stolen (for example, someone using your face on a fake profile), email us or report the profile with “Impersonation”, and we'll remove it.

If you believe something on TruLS copies your work without permission, send a notice to our copyright agent at support@truls.app with “Copyright” in the subject line. Please include:

• Your name, address, phone number and email.
• What work you own, and a link to where it's being copied on TruLS.
• A statement that you believe in good faith the use isn't authorized by you, your agent or the law.
• A statement that the information in your notice is accurate and, under penalty of perjury, that you own the work or are allowed to act for the owner.
• Your signature (typing your full name is fine).

If your content was removed and you believe that was a mistake, you can send us a counter-notice with the same details and a statement explaining why. We remove the accounts of members who repeatedly post other people's work.

Members can earn a Verified badge by sending a selfie making a hand sign we pick. Only TruLS admins see the selfie, and it's deleted as soon as it's reviewed. The badge means a real person passed that check and matches their profile photos. It isn't a background check and doesn't promise anything about how someone will behave, so please still follow our meeting-safely tips.

TruLS helps adults meet, but we don't run background checks and we can't vouch for any member. You're responsible for your own choices when you talk to or meet someone. Read our Meeting safely guide on the Trust & Safety page before you meet anyone in person.

We review reports and may remove content, warn a member, put an account on hold, or remove someone from TruLS when they break these terms or put others at risk. If you think we got it wrong, email us and a person will look again.

You can delete your account at any time in Settings, under Delete account.

TruLS is provided as it is. We work hard to keep it running and safe, but we can't promise it will always be available or free of errors. To the fullest extent the law allows, TruLS isn't responsible for what members say or do, on the site or when they meet, or for losses that come from using TruLS. Nothing here limits rights you have that the law doesn't allow us to limit.

We may update these terms as TruLS grows. When we make an important change, we'll tell members on the site before it takes effect, and the date at the top of this page will change. Using TruLS after that means you accept the new terms. These terms are governed by the laws of the State of Illinois.

• Your email address and login details.
• What you add to your profile: your name, photos, bio, home city and the details you choose to share.
• What you post and send: posts, photos, comments, messages, reactions and reports.
• Your date of birth or age confirmation, and your verification selfie while it's being reviewed.
• Basic technical information, like your device type and error reports, so we can keep the site working.

We never collect your precise location. Members only see the home city you pick.

Only to run TruLS: to show your profile and posts to the audiences you choose, suggest members and events near your city, deliver messages and alerts, keep the community safe, and answer you when you write to us. We never sell, rent or trade your personal information, and we don't show ads.

A few trusted companies help us run TruLS. They only handle your information to provide their service to us:

• Supabase: accounts, our database, and private storage for photos.
• Cloudflare: hosting the site, and the robot check on the sign-up page.
• Giphy: GIF search when you add a GIF.
• Google Fonts: the fonts on the site.
• Apple Podcasts: looking up a show when a host links one.

We use cookies and your browser's storage to keep you signed in and remember small choices, like a tour you've already seen. We don't use advertising or tracking cookies.

• Your profile and content: until you delete them or your account.
• Verification selfies: deleted as soon as they're reviewed. Only the result is kept.
• Age-check documents, if we ever ask for one: used only for that check, and deleted once it's done.
• Alerts: cleared after 90 days.
• Reports and moderation records: kept as long as needed to keep the community safe and meet legal duties.

You decide who sees each post, photo and album, whether others can see your connections, and who can message you, all in Settings. You can ask for a copy of your data, or for us to correct or delete it, by emailing us. Deleting your account removes your login and the files you uploaded.

We review every lawful request for member information one by one. Nothing is shared automatically, and we share only the minimum the law requires.